Knowledge Management

Open Access Article

1 - Effects of knowledge management strategy on organizational performance ( case study :Bandar Abbas Industrial Towns)
Mohammad Taqi Amini Mohammad خیری عیسی جمعه زاده

Today organizations must be able to gain the necessary knowledge for modernization of their products and improvement of their processes, and also spread this idea among their stuff and apply in their all daily activities. In knowledge-based economy, organizations use kn More

Today organizations must be able to gain the necessary knowledge for modernization of their products and improvement of their processes, and also spread this idea among their stuff and apply in their all daily activities. In knowledge-based economy, organizations use knowledge management as an essential factor for better performance and to gain the advantage of competition, and in this respect knowledge management strategies play main part in improvement of organizational performance. This article has studied the effect of knowledge management strategy on organizational performance in companies located in Bandar Abbas Industrial Town. Main goal of this study has been the study of effects of knowledge management strategy on organizational performance in companies located in Bandar Abbas Industrial Town in 1393. In terms of the goal of research this study is an applying study, and in terms of method of data collecting is descriptive-surveying research, and in terms of relation between variables of the study it is of correlation type and specifically is based on structural equations. The tool for collecting data is questionnaire. Statistical population of this study was 475 people of managers, deputies, and middle-rank managers of Bandar Abbas industrial towns, that 212 people were chosen as sample using Morgan table to specify the sample size. Analyzing data was done using community average exam and structural equations model. The findings of this study showed that there was positive and meaningful relation between setting knowledge management and organizational performance in Bandar Abbas Industrial Town. Manuscript profile

Open Access Article

2 - Relation between Knowledge Management and Effectiveness of Small and Low-Tech Enterprises
سعيد حسين رفيعي سمانه همايوني حبيب‌الله طاهرپور كلانتري

Along with development in management literature, several solutions have been introduced to improve the effectiveness of organizations. Knowledge management as one of these solutions has been widely considered and using it, as a new method, is one of the organization’s n More

Along with development in management literature, several solutions have been introduced to improve the effectiveness of organizations. Knowledge management as one of these solutions has been widely considered and using it, as a new method, is one of the organization’s necessities. But firstly this point should be mentioned that prior to the current development of knowledge management literature, knowledge management existed in organizations in traditional ways for years and should be considered in any new development in this field. Secondly, it has been observed that sometimes knowledge management new solutions are considered independent from their roles in organization effectiveness and KM comprehensive systems are recommended by management consultants as a definite effectiveness promotion solution. This article reflects the results of a research that has been conducted with two main goals, in organizations with small size and low technology level. First, study the level of knowledge management, in its traditional form in these organizations. Second, study the relationship between KM and effectiveness of these organizations. Manuscript profile

Open Access Article

3 - Readiness Assessment Framework for Knowledge Management Implementation
پيمان اخوان مهران کرمي

Regarding the fact that most failures in implementation of knowledge management have roots in unpreparedness of organizations; assessing organizations readiness has not significantly been regarded. Previous studies had a great deal of gaps and limitations. They had just More

Regarding the fact that most failures in implementation of knowledge management have roots in unpreparedness of organizations; assessing organizations readiness has not significantly been regarded. Previous studies had a great deal of gaps and limitations. They had just been looking for effective factors on readiness for implementing of knowledge management through case studies more than other subjects; however, an operational and integrated framework has not been among their findings. This research introduces steps for implementing readiness assessment by offering operational framework. Some guidelines are also offered for compensating limitations and filling the gaps found in previous studies. In order to validate the results and the suggested framework we have received opinions of experts and they have been analyzed using appropriate statistical tools. Results of this analysis indicate general agreement and consensus of experts on the authenticity of suggested framework Manuscript profile

Open Access Article

4 - An Investigation of Knowledge Management capability success factors in small Technology based enterprises in Technology Incubators
مصطفی کاظمی Gholamreza Malekzadeh

Success Factors in Knowledge Management (KM) capability in small and medium enterprises (SMEs) have less been systematically investigated. Existing studies have derived their CSFs from large companies' perspectives and have not considered the needs of small businesses. More

Success Factors in Knowledge Management (KM) capability in small and medium enterprises (SMEs) have less been systematically investigated. Existing studies have derived their CSFs from large companies' perspectives and have not considered the needs of small businesses. In this article, existing studies on Knowledge Management capability success factors were reviewed and their limitations were identified. By integrating insights drawn from these studies, the authors proposed a set of 11 CSFs which is believed to be more suitable for SMEs. An empirical assessment was conducted to evaluate the extent of success of proposed propositions using experts’ opinions. The overall results from the empirical assessment were positive, thus reflecting the appropriateness of the proposed success factors. The set of success factors can act as a list of items for SMEs to address when adopting KM. However it can provide a common language for managers to discuss and study the factors crucial for the success of KM in SMEs. The results show that adequate and suitable leadership and management supports, use of Information Technology, bussiness strategies, motivation, resource availability, personnel education, human resource management, performance assessment measures, infrastructures and Knowledge Management processes can increase Knowledge Management capability in small firms. Organization culture, Leadership and management and leader supports and Information Technology were the most important factors Manuscript profile

Open Access Article

5 - Reviewing the role of knowledge management tools in employee empowerment using Fuzzy AHP (Case study in knowledge-based companies located on science and technology parks)
میثم جعفری حامد نوذری محمد ابراهیم صادقی سید سعید منجم زاده

Employees are critical factors for organization survival Therefore, empowering of them can play an important role in increasing the competitiveness of organizations. Studies show that five dimensions are effective in empowering which includes: "work meaning", "competenc More

Employees are critical factors for organization survival Therefore, empowering of them can play an important role in increasing the competitiveness of organizations. Studies show that five dimensions are effective in empowering which includes: "work meaning", "competence", "self-determination", "impact" and "trust". Knowledge management is one of the issues connected to human resource management and employee empowerment and various tools are used in processes related to knowledge management in organizations. The aim of this study is evaluation of knowledge management tools in employee empowerment. Therefore, seven knowledge management tools were selected by asking experts’ point of views. The statistical population of this study was considered the Knowledge-based companies located in science and technology parks and ultimately 43 questionnaires were studied. In this study Fuzzy AHP were used in order to ranking of seven tools of knowledge management. Results shows that among of seven tools “by asking experts’ point of view” and “In-service training” have greatest effect on employee empowerment and “Job Rotation” and “impact” have minimal effect on employee empowerment Manuscript profile

Open Access Article

6 - Review and explain of the causal role of Knowledge Management in effectiveness of the Learning Organization (Case Study; Iran University of Science & Technology / IUST)
مرضیه باقری

In this study, the goal was to examine and explain the causal role of knowledge management in the effectiveness of the learning organization. Methods of survey research and data collection tool was the questionnaire. A comprehensive questionnaire to measure effectivene More

In this study, the goal was to examine and explain the causal role of knowledge management in the effectiveness of the learning organization. Methods of survey research and data collection tool was the questionnaire. A comprehensive questionnaire to measure effectiveness of the organization - has been designed and implemented according to The four functions of social system model of Parsons (Adaptation, Effectiveness,Unity and coherence, Stability & Maintain patterns), and Knowledge Management –was designed and employed according to Nonaka and takeuchi’s model. Data collected from the teaching staff of the University of Science and Technology.According to the analysis of research data, and the causal relationship between two variables, a positive meaningful relationship between KM Elements (Socializing, externalizing, combination, internalization) and the effectiveness of the learning organization was identified, and the direction of the relationship was detected of KM towards the learning organization. Also our findings indicated that demographic factors (Age, Work experience, Education level, Employment status, Position) of the above equation, have significant impact, Where as Gender has no effect. Manuscript profile

Open Access Article

7 - Improvement of mining association rules in selecting knowledge groups in the project team with using data mining techniques combined by TOPSIS technique
skch skch Ahmad نورنگ majid hasani دانيال بيدگلي

The role of knowledge management in project management is important and appropriate implementation of this is fairly effective in the efficiency of project management. Identification and using of knowledge groups is one of the principal components of knowledge manageme More

The role of knowledge management in project management is important and appropriate implementation of this is fairly effective in the efficiency of project management. Identification and using of knowledge groups is one of the principal components of knowledge management. Using association rules to identify the relationship between knowledge groups of the project team can improve and increase utilization of knowledge groups. In order to discover association rules between variables, there are different methodologies that can lead to different results. In this study considered utilization of three methodology to discovery initial of association rules in knowledge groups between project team members.The identified basic rules are checked with multi-criteria decision making technique and then classified. The results of this study as for utilizing a combination of methodologies of discovering the association rules and final classificating rules with TOPSIS technique can introduce the association rules among knowledge groups in project teams that these results lead to the promotion of knowledge management performance in project management. Manuscript profile

Open Access Article

8 - Effects of knowledge management strategy of employee empowerment and organizational agility
رضا سپهوند

The purpose of this study was to investigate the impact of knowledge management strategies on employee empowerment and organizational agility. The population of Lorestan is 500 employees using Cochran formula sample size of 174 subjects were selected by simple random sa More

The purpose of this study was to investigate the impact of knowledge management strategies on employee empowerment and organizational agility. The population of Lorestan is 500 employees using Cochran formula sample size of 174 subjects were selected by simple random sampling. Data questionnaire with a Cronbach's alpha of 89 percent to measure knowledge management strategies, Asprytzr standard questionnaire to measure employee empowerment and Goldman standardized questionnaire was used to measure organizational agility. For the final assessment data, Cronbach's alpha is equal to 91 percent has been used and has been used to determine the validity of validity. Software for data analysis spss and Amos has been used. The results showed that the strategy of knowledge management and organizational agility by empowering employees and 95% confidence level, there is a significant positive correlation. Manuscript profile

Open Access Article

9 - Model to measure the effect of knowledge on intellectual capital in a knowledge-based center
پيمان اخوان

Abstract According to Environmental challenges organizations have to use knowledge management and intellectual capital. It seems knowledge is crucial for organizations. Intellectual capital and intangible asset are the base of economic competitive advantage, that provi More

Abstract According to Environmental challenges organizations have to use knowledge management and intellectual capital. It seems knowledge is crucial for organizations. Intellectual capital and intangible asset are the base of economic competitive advantage, that provided knowledge and organizational techniques and skills with proper communication with customers and business experience along the way and relied on the. They move towards the knowledge economy with major challenges such as dynamics and uncertainty and complexity faced. In this condition necessary to learn more about intellectual capital and its immediate control. It has increased identify and manage intangible assets companies. In this study, the impact of processes of knowledge management on intellectual capital in a knowledge-based center moderated. Founds showed knowledge management processes have a significant effect on intellectual capital. In order to fertilize intellectual capital could be used knowledge process dimensions change. Manuscript profile

Open Access Article

10 - The Effect Of Customer Knowledge Management Performance With Moderating Role Of Innovation Capability In Insurance Industry : A Case Study On Alborz Insurance Company
nasrin talaeefard Farhad Sanjarifard nader salehi

Abstract The general objective of this research is to identify the effects of customer knowledge flows on the performance and dimensions of innovation in organizations and to illustrate some of the important benefits of knowledge flows of customers in organizations. Wh More

Abstract The general objective of this research is to identify the effects of customer knowledge flows on the performance and dimensions of innovation in organizations and to illustrate some of the important benefits of knowledge flows of customers in organizations. Which benefits from the interaction between the external and internal environment and brings unique privileges to the organization. This research is descriptive-correlational. In this research, after identifying the factors and dimensions and indicators of variables, a researcher-made questionnaire was designed based on the Likert spectrum and distributed among 200 managers of the Alborz Insurance Company. Then performance measures and customer knowledge management, business innovation and business were categorized using structural equation analysis. Finally, the research model was evaluated using PLS software. The results of the research showed that customer knowledge management has an impact on business performance with mediating the ability to innovate in the insurance industry. Manuscript profile

Open Access Article

11 - A Survey on the Current Status of Knowledge Management of Payame Noor University of Khuzestan Province
abbas abbas por Farhad Kianfar mohamad reza nili ahmad abadi hamid rahimiyan esmat momeni

The present study was conducted with the aim of investigating the present status of the knowledge management level of Payame Noor University of Khuzestan province by descriptive and survey research. The statistical population of this study is all faculty members of Paya More

The present study was conducted with the aim of investigating the present status of the knowledge management level of Payame Noor University of Khuzestan province by descriptive and survey research. The statistical population of this study is all faculty members of Payame Noor University of Khuzestan who have 171 people. The same number is selected as a statistical sample. The data gathering tool was a researcher-made knowledge management questionnaire based on the Unica and Tike Uchihi model, whose validity was confirmed using statutory guidance and counselor's opinion, and its reliability was obtained by Cronbach's alpha, with a figure of 0.88 the internal consistency of the questionnaires was internal. To analyze the data, descriptive statistics such as mean and standard deviation, as well as inferential statistics methods, were used to examine the existing status of knowledge management levels. The findings of this study showed that Knowledge Management in the field of hidden knowledge, knowledge outsourcing process, synthesis process, internalization process, collective hidden knowledge of knowledge socialization level, Knowledge socialization process in higher than average condition in Payame Noor University of Khuzestan province. And the significance level obtained also confirms the researcher's hypotheses about the existence of knowledge management levels mentioned in Payame Noor University of Khuzestan. Ultimately, the only obvious individual's knowledge of the university was below average. Also, the apparent collective knowledge that comes from the collection of knowledge synthesis process is also relatively weak. The results of this study showed that of the four levels of knowledge of the model in the studied university, according to the obtained points, the three levels of internal and external knowledge transfer are in a desirable situation, and only the level of knowledge of the combination is in a relatively weak position It needs to pay more attention to this level of knowledge, meaning that the university has not performed at this level and offers the necessary proposals at the end. Manuscript profile

Open Access Article

12 - Identifying and prioritizing the guideline principles of successful deployment of agile knowledge management with Delphi approach at growth centre of technician and knowledge based units at imam Hussein comprehensive university
Mahdi Farmani Jabar Babashahi Mohammad arabi Esmail laali

Today, organizations need to strategically use their resources to succeed in the field of competition. One of the vital resources of organizations is their potential and actual knowledge. In this regard, management of these resources is also very important. During recen More

Today, organizations need to strategically use their resources to succeed in the field of competition. One of the vital resources of organizations is their potential and actual knowledge. In this regard, management of these resources is also very important. During recent decades, most of organizations have realized this importance and have implemented agile knowledge management in organization in pursuit of their goals. But many of these projects have failed due to various reasons. In this research, the researcher has tried to identify the guiding principles that will help the successful implementation of agile knowledge management at the growth centre of technician and knowledge based units at Imam Hossein comprehensive University. The statistical population of the study includes all the professors of the growth Centre of Technician and Knowledge based Units of the Imam Hossein comprehensive University. This research has two steps. Initially, using the review and analysis of the related research, the principles of agile knowledge management were extracted and identified. In the second step, the Delphi method was used to identify and rank the principles of agile knowledge management at the growth centre of technician and knowledge based units of Imam Hossein comprehensive University. Based on panel members' comments and the results, the 25 principles with the Kendall coefficient of 0.809 were obtained by consensus among the experts. Generalizing the comments of the experts, the guiding principles for the implementation of agile knowledge management ware developed and ranked. Manuscript profile

Open Access Article

13 - An Impact model of Personal Knowledge Management and Ledership Style on Organizational Performance in the Tehran Municipality
vajholla ghorbanizadeh Mohammad sadeghi

Knowledge-based age, in which knowledge, as the most important capital of organizations, requires a different managerial approach to organizational issues and employees. Therefore, influential leaders in the form of a pension will evaluate the amount of production, diss More

Knowledge-based age, in which knowledge, as the most important capital of organizations, requires a different managerial approach to organizational issues and employees. Therefore, influential leaders in the form of a pension will evaluate the amount of production, dissemination, exchange and application of knowledge among their employees in order to achieve organizational goals and improve the performance of the organization. The purpose of this research is to investigate the effect of individual knowledge management and leadership style on organizational performance in Tehran municipality. The research type is descriptive-survey based on the purpose of the research and the method of data collection. The statistical population of this research is directors, advisers and expert experts of the municipality of Tehran in the highest organizational occupation (three categories) in terms of career 14 - 15 - 16 which is equal to 2467 people. The appropriate sample for this study was 332 people based on Cochran's formula. In this research, a questionnaire was used to collect data. In order to fit the conceptual model of research and hypothesis testing, structural equation modeling and LISREL software were used. The results of the research show that the variables of individual knowledge management and leadership style have a significant effect on organizational performance of Tehran municipality; also, the effect of individual knowledge management variable on approved leadership style. Manuscript profile

Open Access Article

14 - Comprehensive Design Of Empowering Human Resources Using Knowledge Management (Case Study I.R.I Customs)
محمد سعید پوررضا mohamadAli sarlak Ali Jamshidi

20.1001.1.22286047.1401.71.71.2.9

Summary Human resources are the most valuable resource of an organization that can shape the competitive advantage of today's organizations to cope with widespread environmental changes. Powerful human resources are the winners of today's organizations. The purpose of More

Summary Human resources are the most valuable resource of an organization that can shape the competitive advantage of today's organizations to cope with widespread environmental changes. Powerful human resources are the winners of today's organizations. The purpose of this research is to achieve and design a comprehensive human resource empowerment model with the help of knowledge management in the Islamic Republic of Iran Customs. In this study, the qualitative research method (Delphi) was used and the opinion of Islamic Republic of Iran Customs experts and academic experts in the fields of knowledge management and human resources empowerment were used. This method was performed in three rounds and two dimensions, ninety components and sixty-six indices were identified. Also, Delphi process was extracted after removing two-dimensional low-average components, nineteen components and forty-six indices for model design. After determining the weights of each of the components and indices, the highest ranked indices in each component were selected to design the final model and the final model was designed. Manuscript profile

Open Access Article

15 - Investigating the Relationship between Knowledge Management Processes and Factors Affecting Human Resources Empowerment
mohammadsaeed POUR REZA mohamadAli sarlak Ali Jamshidi

20.1001.1.22286047.1400.20.69.3.9

Summary Human resources are the most valuable resources of an organization that collect and store in their minds as experiences, experiences, trends, solutions, initiatives, etc. as a knowledge base. When this knowledge was implicitly and explicitly taken out of the ha More

Summary Human resources are the most valuable resources of an organization that collect and store in their minds as experiences, experiences, trends, solutions, initiatives, etc. as a knowledge base. When this knowledge was implicitly and explicitly taken out of the hands of the organization and managed, It can be fruitful and can help achieve organizational goals. This happens during the knowledge management process. The process of identifying, producing, disseminating, integrating, and applying the right knowledge at the right time by the right person in the knowledge management organization. This article attempts to describe and define knowledge management and the relationship between knowledge management and human resource empowerment while explaining the impacts of knowledge management on human resource empowerment. Summary Human resources are the most valuable resources of an organization that collect and store in their minds as experiences, experiences, trends, solutions, initiatives, etc. as a knowledge base. When this knowledge was implicitly and explicitly taken out of the hands of the organization and managed, It can be fruitful and can help achieve organizational goals. This happens during the knowledge management process. The process of identifying, producing, disseminating, integrating, and applying the right knowledge at the right time by the right person in the knowledge management organization. This article attempts to describe and define knowledge management and the relationship between knowledge management and human resource empowerment while explaining the impacts of knowledge management on human resource empowerment. Manuscript profile

Open Access Article

16 - Presenting a model for explaining the impact of knowledge management on the lean of services based on the maturity level of organizational KM: A case study of Payam Noor University
Mohadeseh Nikookar Roxana Fekri Marzieh Babaeianpoor peyman Akhavan

The lean approach seeks to eliminate non-value-added activities and knowledge management to create and apply useable and accessible knowledge for value creation. Therefore, knowledge management is predicted to have a significant impact on the leanness of an organization More

The lean approach seeks to eliminate non-value-added activities and knowledge management to create and apply useable and accessible knowledge for value creation. Therefore, knowledge management is predicted to have a significant impact on the leanness of an organization. On the other hand, despite the fact that the service sector has become a major resource in the economies of the countries, there is little research on how to implement a lean approach in this sector. The purpose of this study was to investigate the effect of knowledge management on lean service. For this purpose, the dimensions of lean service were first extracted using the grounded theory. In the following, a questionnaire was designed to measure the maturity level of organizations’ knowledge management. Then, structural equation modeling was performed to illustrate the impact of knowledge management on lean service of Payam Noor Universities by using Smart PLS 2 software. The statistical population of this study is all employees, professors, managers and assistants of Payam Noor Universities. Using sample random sampling, 200 questionnaires were distributed to the statistical population, 157 of which were completed and analyzed. After making sure that the measurement and structural models of the research are acceptable, the results suggest that KM plays an important role in improving the lean of Payam Noor Universities. In the field of knowledge management, factors such as knowledge management leadership, organization’s processes, people and knowledge managements’ outcomes have greatest impact on lean service at Payam Noor University. Therefore, managers of Payam Noor University can improve the maturity level of the knowledge management of the organization and then improve the lean status of their organization by focusing on these factors. By applying this model, service managers, especially university managers, can provide an appropriate platform for their use in managing these organizations through the link between knowledge management and lean. Manuscript profile

Open Access Article

17 - Designing the maturity model of knowledge management in cultural organizations ) Case study Art and Cultural Organization of Tehran Municipality(
Ali Ali Mohammadi, Younos Vakil Alroaia Ismail Kavossi BAHRAM alishiri Alireza Ebrahimpour

20.1001.1.22286047.1400.20.67.13.5

In the age of knowledge economy, today's organizations need knowledge management more than ever. Given the increasing development of information and communication technology and assessments in this field, the maturity of knowledge management in many organizations is imp More

In the age of knowledge economy, today's organizations need knowledge management more than ever. Given the increasing development of information and communication technology and assessments in this field, the maturity of knowledge management in many organizations is imperative and affects the future performance of the organization. Cultural Municipality of Tehran is one of the most capable organizations for knowledge management maturity. This research was a qualitative study in the cultural organization of Tehran Municipality. The statistical population consisted of experts who had reached theoretical saturation through 15 interviews with purposeful sampling. The researcher has achieved the knowledge management maturity model by using data base method and triple coding. The results showed that causal conditions (including organizational culture of knowledge sharing, having technology infrastructure, long-term investment, having a knowledge management roadmap), contextual conditions (including senior management support, organization life cycle, dispersion and multiplication of organization centers, and Expert manpower), interventionist conditions (including the role of sovereignty, intellectual property rights and competitors) affect strategies (including human resource empowerment, knowledge-based organization, implementation of knowledge management strategy, re-design of reward system and redesign). And strategies on outcomes (including improving decision making, developing and creating new knowledge, and more) Creativity, innovation, and identity influence the organization. Also, contextual conditions affect the central category of knowledge management maturity. Manuscript profile

Open Access Article

18 - Designing an Innovation System and Attraction Idea in an Intelligent Electric Energy Network Based on Framing and Structural Equation Analysis
Fatemeh Saghafi

20.1001.1.22286047.1400.20.69.9.5

Undoubtedly, one of the main drivers of economic development in any country is the spread of technological innovations. Since Shumpeter, in his famous book in 1912, Emphasizes the role of innovation as a factor in the economic growth of nations, Many thinkers in this f More

Undoubtedly, one of the main drivers of economic development in any country is the spread of technological innovations. Since Shumpeter, in his famous book in 1912, Emphasizes the role of innovation as a factor in the economic growth of nations, Many thinkers in this field trying to explain the concept of innovation and the causes of its formation and its implications in various economic, social and managerial contexts. This research is based on a comprehensive understanding of technology and knowledge management system, Trying to extract key factors in the success of a knowledge management system In order to improve the performance of the technology and Consequently, it has created an idea of absorption in intelligent electrical energy networks. The purpose of this paper is to design an innovation and absorption system in an intelligent electric energy network based on a framing approach and structural equation analysis. to this purpose First, theoretical model with respect to the research background and also the concept of mental accounting and the framing effect developed. and then, based on the views of a sample of the statistical community of academic experts and scholars, The model was designed and optimized in the form of structural equations. Manuscript profile

Open Access Article

19 - Extracting Systems of Knowledge Management ecosystem, using data mining techniques
Maryam Hourali amir Mohtarami

20.1001.1.22286047.1401.21.73.3.4

Knowledge management is the process of creating, sharing, using and managing knowledge of an organization. A knowledge management system is known as a knowledge base and is a comprehensive system that can provide many methods for providing documentation. The knowledge m More

Knowledge management is the process of creating, sharing, using and managing knowledge of an organization. A knowledge management system is known as a knowledge base and is a comprehensive system that can provide many methods for providing documentation. The knowledge management system is a platform that covers the organization's collective knowledge and creates a centralized repository for storing and accessing the organization's activities. organizations do this through a tool or software specifically designed for knowledge management. Knowledge management systems refer to a class of information systems applied to organizational knowledge management and have been developed to support and promote organizational processes of creating, storing, retrieving, transferring and applying knowledge, in the company's organizational workplace. Various categories of knowledge management systems have been presented in articles. In this article, the main principles of knowledge management have been extracted with a new approach. For this purpose, first the main life cycle activities have been identified. Then, by reviewing conventional knowledge management systems and brainstorming sessions, the main services have been identified. Finally by applying clustering on the extracted services based on the k-means algorithm, the services have been clustered and the main systems have been extracted. In order to evaluate the quality of extraction systems, we have benefited experts, and experts in the field of knowledge management evaluated the quality of extraction systems at an optimal level. It is expected that by implementing these systems in different industries, it will be possible to help spread knowledge management in the industry as much as possible. Manuscript profile

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